Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account and sign up for our service
• Update your profile information
• Add books to your collection
• Send borrowing requests
• Contact us for support or feedback

Information collected includes:

• Full name
• Email address (college email required)
• College department and year
• Profile picture (optional)
• Book collection details
• Transaction history (borrowing and lending records)
• Communication messages between users

2. How We Use Your Information

We use the information we collect to:

• Create and maintain your account
• Verify your identity as a Pulchowk student
• Enable book sharing and borrowing functionality
• Send you notifications about requests and messages
• Provide customer support and respond to inquiries
• Improve our platform and user experience
• Monitor for fraudulent activity and protect against misuse
• Comply with legal obligations
• Send you service updates and announcements (with your consent)

3. Information Sharing and Disclosure

We do NOT sell or trade your personal information. However, we may share information in the following circumstances:

• Other Users: Your name, profile picture, and book collection are visible to other registered users to facilitate borrowing requests.
• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email hosting, payment processing).
• Legal Compliance: We may disclose information when required by law or in response to valid legal requests.
• Safety: We may disclose information to protect against fraud, security issues, or illegal activity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your password is encrypted and stored securely. Never share your password with others.

5. Your Privacy Rights

You have the right to:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data
• Opt-out: Opt out of marketing communications
• Data Portability: Request your data in a portable format

To exercise any of these rights, contact us at stulibshare@gmail.com with details of your request.

6. Email Verification

We require email verification using a Pulchowk college email address to ensure our platform is used only by legitimate students. This helps maintain the safety and integrity of our community.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze site usage and performance
• Prevent fraud and ensure security

Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that blocking cookies may affect functionality.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

stuLib is intended for use by college students aged 18 and above. We do not knowingly collect information from children under 18. If we become aware that a child has provided us with personal information, we will delete such information immediately.

10. Data Retention

We retain your personal information as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account at any time. After account deletion, we retain minimal information as required by law.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting the updated policy on our website. Your continued use of stuLib after such notifications constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: stulibshare@gmail.com
• Location: Pulchowk, Kathmandu, Nepal